> ## Documentation Index
> Fetch the complete documentation index at: https://syteca.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Client Groups

> Manage Syteca Clients in bulk using Client groups — bulk-assign user permissions, inherit configuration settings, clone, and manage memberships from either the Client or the Client group side.

Client groups let you manage many Clients as a unit — granting users access to multiple Clients at once without granting them access to every Client, applying the same configuration across dozens or hundreds of endpoints with a single edit, and bulk-organizing Clients during deployment, rollout, or restructuring. Both Windows, macOS, and Linux Clients can belong to the same group.

For per-Client operations (install, configuration, uninstall, update), see the per-OS Clients pages: [Windows](/docs/administration/clients/windows), [macOS](/docs/administration/clients/macos), [Linux](/docs/administration/clients/linux).

<Note>
  All Client group operations require the [administrative Client Installation and Management permission](/docs/administration/users/administrative-permissions). For applying group settings to a Client, the [Client Configuration Management permission](/docs/administration/users/client-permissions) for that Client is also required.
</Note>

## The default All Clients group

Every Syteca deployment ships with one Client group — **All Clients** — that contains every installed Client automatically. You can't remove Clients from this group, and you can't delete it.

This makes the **All Clients** group a useful target for permissions, alerts, and settings you want applied **everywhere** by default. Most deployments grant the **Administrators** user group every permission on **All Clients**, then add custom Client groups (Finance, Engineering, Contractors, etc.) for narrower scopes.

<Note>
  **One Client can belong to multiple Client groups.** Permissions, alerts, and settings combine across all groups the Client belongs to — see [How Client group settings inheritance works](#how-client-group-settings-inheritance-works).
</Note>

## How Client group settings inheritance works

A Client's configuration can either be **Custom** (specific to the Client, edited directly) or **Inherited from** a specific Client group. When inherited, three things happen:

1. **Editing the Client group's settings automatically updates every inheriting Client.** This is how you push a configuration change to dozens of Clients in one edit.
2. **The Client's own settings can't be edited directly** while inherited. To edit them, switch the Client back to **Custom** by removing the inheritance.
3. **Removing the Client from the group, or deleting the group, sets the Client back to Custom** — but **the current values are preserved**. Nothing breaks; the Client just stops getting updates from the group and becomes editable directly again.

This last behavior matters: when you remove a Client from a group it was inheriting from, **the Client doesn't revert to defaults**. It keeps the configuration values it had at the moment of removal, just with the inheritance link broken.

The current inheritance state shows on the **Editing Client** page → **Properties** tab → **Client Properties** section → **Settings Type** field:

* `Custom` — direct editing enabled.
* `Inherited from <group name>` — editing disabled; changes come from the group.

## Open the Client Groups tab

Sign in to the Management Tool, click **Clients** in the left navigation, then select the **Client Groups** tab. The grid lists every Client group in the system, with the **All Clients** group always at the top.

<Tip>
  Use the **Search box** at the top of the Client Groups tab to find specific groups by name.
</Tip>

To open a Client group, click its name in the **Client Group Name** column.

<Frame caption="The Client Groups tab — All Clients at the top plus custom groups for narrower scopes.">
  <img src="https://mintcdn.com/syteca/0FlD-vkHsBA1azVX/images/administration/clients/client-groups-tab.png?fit=max&auto=format&n=0FlD-vkHsBA1azVX&q=85&s=8d20a6a11c284c9f6f4240ab05aaad9a" alt="Client Groups tab showing the All Clients default group and several custom Client groups with member counts" width="1942" height="365" data-path="images/administration/clients/client-groups-tab.png" />
</Frame>

## Add a Client group

<Steps>
  <Step title="Open Add Client Group">
    On the **Clients** page, select the **Client Groups** tab. Click **Add Client Group** in the top right.
  </Step>

  <Step title="Set the group properties">
    On the **Properties** tab (inside the **Group Settings** tab at the top of the page), enter:

    * **Name** — required, **up to 200 characters**.
    * **Description** — optional, **up to 200 characters**.

    Click **Next**.
  </Step>

  <Step title="Configure the group's settings">
    Define the Client configuration that will be applied to the Clients in this group on the corresponding tabs — recording parameters, monitoring parameters, USB monitoring rules, and other Client settings — the same way as when configuring an individual Client. See the per-OS Client pages for what's available on [Windows](/docs/administration/clients/windows), [macOS](/docs/administration/clients/macos), and [Linux](/docs/administration/clients/linux). Click **Next** after each tab.
  </Step>

  <Step title="Add Clients">
    On the **Clients** tab, [add Clients to the new group](#add-clients-to-a-client-group). Click **Next**.
  </Step>

  <Step title="Grant Client permissions to users / user groups">
    On the **Permissions** tab, find each user or user group that should have access to this Client group. For each one:

    * Click **Edit Permissions** on the right.
    * In the **Client Permissions** pop-up, select the checkboxes next to the required permissions (see [Client permissions reference](/docs/administration/users/client-permissions)).
    * Click **Save**.

    <Tip>
      Use the **Search box** at the top of the page and click **Apply Filters** next to it to find specific users or user groups.
    </Tip>

    <Note>
      Permissions inherited from user groups are shown as **disabled checkboxes with the user group name next to them** — these can only be changed by editing the user group itself.
    </Note>

    Click **Next**.
  </Step>

  <Step title="Assign alerts">
    On the **Assigned Alerts** tab, select the checkboxes next to the [alerts](/docs/session-monitoring/alerts) that should be assigned to this Client group. Every Client in the group will inherit these alert assignments.
  </Step>

  <Step title="Finish">
    Click **Finish** in the bottom right. The new Client group appears on the Client Groups tab.
  </Step>
</Steps>

## Edit a Client group

<Steps>
  <Step title="Open the group">
    On the **Client Groups** tab, click the group's name in the **Client Group Name** column.
  </Step>

  <Step title="Make your changes">
    On the **Editing Client Group** page, edit the group properties, permissions, alerts, and other settings on the corresponding tabs in the same way as when [adding a group](#add-a-client-group).
  </Step>

  <Step title="Save">
    Click **Finish** in the bottom right to save and exit, or **Next** to save progressively across tabs.
  </Step>
</Steps>

<Warning>
  When you change a Client group's settings, **every Client inheriting from that group is updated automatically**. Confirm which Clients will be affected before editing — open the group's **Clients** tab to see the members.
</Warning>

## Add Clients to a Client group

Three different entry points for the same operation — pick whichever workflow fits where you are in the product.

<Tabs>
  <Tab title="From the Editing Client page">
    Use this when you're already configuring a specific Client and want to add it to one or more groups.

    <Steps>
      <Step title="Open the Client">
        On the **Clients** page, find the Client in the **Client Name** column and click its name.

        <Tip>
          Use the **Search box** and filters at the top of the Clients tab to find specific Clients.
        </Tip>
      </Step>

      <Step title="Open Client Groups tab">
        On the **Editing Client** page, select the **Client Groups** tab, then click the **Add** button in the top left.
      </Step>

      <Step title="Pick groups">
        In the pop-up, select the checkboxes next to the Client groups to add the Client to.

        <Note>
          Only the first 10 Client groups are displayed by default. Click **Click to view all results** at the bottom to see all groups, or use the **Search box** above the list to filter as you type.
        </Note>
      </Step>

      <Step title="Confirm">
        Click **Add**. The selected groups now appear in the Client Groups grid. Click **Finish** in the bottom right of the Editing Client page.
      </Step>
    </Steps>
  </Tab>

  <Tab title="From the Editing Client Group page">
    Use this when you're already configuring a Client group and want to add one or more Clients to it.

    <Steps>
      <Step title="Open the group">
        Click the group's name in the **Client Group Name** column on the **Client Groups** tab.
      </Step>

      <Step title="Open Clients tab">
        On the **Editing Client Group** page, select the **Clients** tab, then click the **Add** button in the top left.
      </Step>

      <Step title="Pick Clients">
        In the pop-up, select the checkboxes next to the Clients to add to the group.

        <Tip>
          Use the **Search box** above the list to find Clients by name or description — the list filters as you type.
        </Tip>
      </Step>

      <Step title="(Optional) Apply group settings to new Clients">
        Select **Apply group settings to new Clients** if you want the newly-added Clients to immediately [inherit the Client group's settings](#how-client-group-settings-inheritance-works).
      </Step>

      <Step title="Confirm">
        Click **Add**. The selected Clients now appear in the Clients grid. Click **Finish** in the bottom right.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Bulk Action from the Clients page">
    Use this when you have many Clients to add to the same group at once.

    <Steps>
      <Step title="Select Clients">
        On the **Clients** page, find and select the checkboxes next to the Clients to add.
      </Step>

      <Step title="Open Manage Group Settings">
        Click **Bulk Action** in the top left, then select **Manage Group Settings** in the drop-down.
      </Step>

      <Step title="Pick the action and target group">
        In the **Edit Selected Clients** pop-up, select **Add to group** in the **Action to perform** drop-down. In the **Select a group** drop-down, pick the target Client group.
      </Step>

      <Step title="(Optional) Inherit Group Settings">
        Select **Inherit Group Settings** if you want the added Clients to immediately inherit the group's settings.
      </Step>

      <Step title="Confirm">
        Click **Confirm** to save (or **Close** to cancel).
      </Step>
    </Steps>

    For more details on the Bulk Action workflow, see [Manage Group Settings (Bulk Action)](#manage-group-settings-bulk-action) below.
  </Tab>
</Tabs>

## Apply Client group settings to a Client

When a Client belongs to a Client group, it can be configured to **inherit** that group's settings. From that point on, the Client's configuration tracks the group's — every edit to the group propagates to the Client automatically. Two ways to set this up:

<Tabs>
  <Tab title="From the Editing Client page">
    Use this when you're configuring a specific Client and want to switch its source of settings.

    <Steps>
      <Step title="Open the Client">
        On the **Clients** page, click the Client's name in the **Client Name** column.

        <Note>
          If you don't have the [Client Configuration Management permission](/docs/administration/users/client-permissions) for this Client, the configuration options will be disabled.
        </Note>
      </Step>

      <Step title="Open Client Groups tab">
        On the **Editing Client** page, select the **Client Groups** tab. The grid shows the Client groups this Client belongs to.
      </Step>

      <Step title="Apply group settings">
        In the **Group Settings** column, click the **Apply** icon next to the Client group whose settings you want to inherit.

        The **Settings Type** field (on the **Properties** tab → **Client Properties** section) changes to **Inherited from \<group name>**, and the **Apply** icon in the Group Settings column changes to the word **Applied**.
      </Step>

      <Step title="Save">
        Click **Finish** in the bottom right.
      </Step>
    </Steps>
  </Tab>

  <Tab title="From the Editing Client Group page">
    Use this when you want every Client in the group (or a subset of them) to inherit the group's settings.

    <Steps>
      <Step title="Open the group">
        Click the group's name in the **Client Group Name** column on the **Client Groups** tab.
      </Step>

      <Step title="Edit group settings (or just confirm them)">
        Make any required changes on the group's tabs. Every inheriting Client will automatically pick up these changes.
      </Step>

      <Step title="Save">
        Click **Finish**.
      </Step>
    </Steps>

    To apply settings to *specific* Clients in the group, use the **Clients** tab → select checkboxes → **Bulk Action** → **Inherit Group Settings**.
  </Tab>
</Tabs>

## Remove Clients from a Client group

Three entry points, same as adding.

<Tabs>
  <Tab title="From the Editing Client page">
    <Steps>
      <Step title="Open the Client">
        On the **Clients** page, click the Client's name in the **Client Name** column.
      </Step>

      <Step title="Open Client Groups tab">
        On the **Editing Client** page, select the **Client Groups** tab.
      </Step>

      <Step title="Remove">
        Click the **Remove** icon next to the Client group on the right.

        <Tip>
          To remove the Client from **all** groups at once, click **Remove from All** in the column header.
        </Tip>
      </Step>

      <Step title="Confirm">
        Click **OK** in the confirmation. The Client is removed from the selected groups.
      </Step>
    </Steps>
  </Tab>

  <Tab title="From the Editing Client Group page">
    <Steps>
      <Step title="Open the group">
        Click the group's name in the **Client Group Name** column.
      </Step>

      <Step title="Open Clients tab and select">
        On the **Editing Client Group** page, select the **Clients** tab. Select the checkboxes next to the Clients to remove.
      </Step>

      <Step title="Remove from Group">
        Click **Bulk Action** in the top left, then select **Remove from Group** in the drop-down. The selected Clients are removed from the group immediately.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Bulk Action from the Clients page">
    <Steps>
      <Step title="Select Clients">
        On the **Clients** page, select the checkboxes next to the Clients to remove.
      </Step>

      <Step title="Open Manage Group Settings">
        Click **Bulk Action** in the top left, then **Manage Group Settings**.
      </Step>

      <Step title="Choose Remove from group">
        In the **Action to perform** drop-down, select **Remove from group**. In the **Select a group** drop-down, pick the group to remove the Clients from.
      </Step>

      <Step title="Confirm">
        Click **Confirm**.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Warning>
  Clients can be removed from any Client group **except the All Clients group**.
</Warning>

<Note>
  If a removed Client was inheriting its settings from this group, its **Settings Type** changes to **Custom** — but its current configuration values are preserved. The Client just stops getting updates from the group.
</Note>

## Manage Group Settings (Bulk Action)

<Frame caption="The Edit Selected Clients pop-up — single dialog for adding, removing, or inheriting group settings across many Clients at once.">
  <img src="https://mintcdn.com/syteca/0FlD-vkHsBA1azVX/images/administration/clients/manage-group-settings-bulk.png?fit=max&auto=format&n=0FlD-vkHsBA1azVX&q=85&s=1697039a3e980d1ac335593f54b095fb" alt="Edit Selected Clients dialog with Action to perform drop-down showing Add to group, Remove from group, Inherit group settings options" width="1942" height="389" data-path="images/administration/clients/manage-group-settings-bulk.png" />
</Frame>

The **Manage Group Settings** action on the Clients page is the most efficient way to handle Client group changes for many Clients at once. It combines all three operations (add, remove, inherit) in a single dialog.

<Steps>
  <Step title="Select Clients">
    On the **Clients** page, find and select the checkboxes next to the Clients you want to manage.

    <Tip>
      Use the **Search box** and filters at the top to narrow the list before selecting.
    </Tip>
  </Step>

  <Step title="Open Manage Group Settings">
    Click **Bulk Action** in the top left, then select **Manage Group Settings** in the drop-down.
  </Step>

  <Step title="Pick the action">
    In the **Edit Selected Clients** pop-up, select an option from the **Action to perform** drop-down:

    | Action                     | What it does                                                                                                                             |
    | -------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
    | **Add to group**           | Add the selected Clients to the chosen group. Optionally **Inherit Group Settings** to also propagate the group's configuration to them. |
    | **Remove from group**      | Remove the selected Clients from the chosen group.                                                                                       |
    | **Inherit group settings** | Without adding/removing membership, switch the selected Clients to inherit settings from the chosen group.                               |
  </Step>

  <Step title="Pick the target group">
    In the **Select a group** drop-down, pick the Client group to act on.
  </Step>

  <Step title="Confirm">
    Click **Confirm** to apply the action across all selected Clients (or **Close** to cancel).
  </Step>
</Steps>

## Clone a Client group

Cloning creates a new Client group with the same settings as an existing one — useful for spinning up a new tier (e.g. a "Finance — Sandbox" group based on the production Finance group) without rebuilding the configuration from scratch.

<Steps>
  <Step title="Open the source group">
    On the **Client Groups** tab, click the name of the group you want to clone.
  </Step>

  <Step title="Click Clone Client Group">
    On the **Editing Client Group** page, on the **Properties** tab, scroll to the bottom and click **Clone Client Group**.
  </Step>

  <Step title="Name the new group">
    In the **Duplicate Group** pop-up, enter a name in the **New Group Name** field, then click **Duplicate**.
  </Step>

  <Step title="Add Clients (optional)">
    The new group is created empty — it has the same settings as the source, but no Client members. [Add Clients to it](#add-clients-to-a-client-group) the same way as any other group.
  </Step>
</Steps>

## Delete a Client group

<Steps>
  <Step title="Open the group">
    Click the group's name in the **Client Group Name** column.
  </Step>

  <Step title="Delete">
    On the **Editing Client Group** page → **Properties** tab, click **Delete Client Group** in the bottom left.
  </Step>

  <Step title="Confirm">
    Click **Delete** in the confirmation message.
  </Step>
</Steps>

<Warning>
  Deleting a Client group **doesn't delete the Clients in it** — but Clients that inherited their settings from this group switch to **Custom** Settings Type, preserving the current configuration values but unlocking them for direct editing. Any user permissions tied to the deleted group are also lost.
</Warning>

<Note>
  The **All Clients** group can't be deleted.
</Note>

## Related

<CardGroup cols={2}>
  <Card title="Windows Clients" icon="server" href="/docs/administration/clients/windows">
    Install, configure, and update Windows Clients.
  </Card>

  <Card title="macOS Clients" icon="apple" href="/docs/administration/clients/macos">
    Install, configure, and update macOS Clients.
  </Card>

  <Card title="Linux Clients" icon="server" href="/docs/administration/clients/linux">
    Install, configure, and update Linux Clients.
  </Card>

  <Card title="Client permissions" icon="lock" href="/docs/administration/users/client-permissions">
    The per-Client permissions that user groups grant on a per-Client-group basis.
  </Card>
</CardGroup>
