> ## Documentation Index
> Fetch the complete documentation index at: https://syteca.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# The Alerts Events Tab

> Review and triage every alert event in Syteca from one place — the Alerts tab on the Activity Monitoring page, with status workflow, notes, and bulk triage.

Every time an [alert](/docs/session-monitoring/alerts) or [USB monitoring rule](/docs/session-monitoring/usb-devices/usb-rules) triggers on any Client, a record is added to the **Alerts** tab on the **Activity Monitoring** page. This is the central triage surface — one grid showing every alert event, with status, notes, and direct playback links into the moment the alert triggered.

For the alert rules themselves (definition, conditions, assignments), see the [Alerts page](/docs/session-monitoring/alerts). For automated *blocking* when an alert triggers, see [Block on alert](/docs/session-monitoring/block-on-alert#block-automatically-when-an-alert-triggers).

<Note>
  Viewing the Alerts tab requires the [administrative Viewing Monitoring Results permission](/docs/administration/users/administrative-permissions). Within that, users only see alert events on Clients and users they have **User-to-User access permissions** for, configured on the **User Access** tab when [adding or editing the Management Tool user](/docs/administration/users/users) or [user group](/docs/administration/users/users#add-a-user-group).
</Note>

## Open the Alerts tab

Sign in to the Management Tool, click **Activity Monitoring** in the left navigation, then select the **Alerts** tab.

The grid refreshes automatically every 60 seconds.

## The grid

<Frame caption="The Alerts events tab — central triage view of every alert event, with status workflow and notes for investigation tracking.">
  <img src="https://mintcdn.com/syteca/FKrkO8bEqEQ6WSgs/images/session-monitoring/alerts/alerts-events-tab.png?fit=max&auto=format&n=FKrkO8bEqEQ6WSgs&q=85&s=28df4c05d017331eb83e4ca284138865" alt="Alerts events tab showing the grid with alert events at various statuses, risk-level icons, and notes counts" width="1899" height="1000" data-path="images/session-monitoring/alerts/alerts-events-tab.png" />
</Frame>

| Column                  | Shows                                                                                                                                        |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| **Select** *(checkbox)* | Select alerts for [Bulk Action](#bulk-action), or use the column-header checkbox to select all.                                              |
| **Play** *(icon)*       | Open the corresponding session in the [Session Viewer](/docs/session-monitoring/player/overview), paused at the exact moment the alert triggered. |
| **Alert ID**            | The unique ID of the alert event.                                                                                                            |
| **Risk**                | The risk level — a **red** icon for Critical, **orange** for High, **blue** for Normal.                                                      |
| **Name**                | The name of the alert triggered.                                                                                                             |
| **Description**         | Description of the alert.                                                                                                                    |
| **What**                | The user activity that triggered the alert.                                                                                                  |
| **Who**                 | The user who triggered the alert.                                                                                                            |
| **Where**               | The Client computer where the alert triggered.                                                                                               |
| **When**                | When the alert triggered.                                                                                                                    |
| **Keywords**            | The values defined in the alert rule(s) that triggered the alert.                                                                            |
| **Status**              | Current status — **New**, **In Progress**, **Confirmed Risk**, **False Alarm**, or **Resolved**. Editable via the **Edit** icon.             |
| **Notes**               | Click **Add** to attach notes; the count appears in brackets (e.g. `(+2)`).                                                                  |
| **Settings** *(icon)*   | Edit the alert rule itself on the [Alerts page](/docs/session-monitoring/alerts).                                                                 |

## Filter, search, and sort

| Action                  | How                                                                                                                                                                      |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Filter**              | Click any filter button at the top — **Risk**, **Name**, **OS**, **Who**, **When**, **Where**, **Status** — and select one or more checkboxes. Multiple filters combine. |
| **Search**              | Enter a keyword in the **Search** box in the top right.                                                                                                                  |
| **Sort**                | Click any column header *(except Description)*. Click again to reverse. The up/down arrow shows the current direction.                                                   |
| **Adjust column width** | Drag column separators.                                                                                                                                                  |
| **Load more**           | Click **Load More** at the bottom of the page to display an additional 50 records.                                                                                       |

## Update the status of an alert event

The status field tracks the lifecycle of each alert — from initial detection to final resolution.

| Status             | Meaning                                                                             |
| ------------------ | ----------------------------------------------------------------------------------- |
| **New**            | The alert just triggered; no one has reviewed it yet.                               |
| **In Progress**    | Someone is actively investigating.                                                  |
| **Confirmed Risk** | Investigation confirmed this was a real incident.                                   |
| **False Alarm**    | Investigation confirmed this was a false positive — the alert rule may need tuning. |
| **Resolved**       | The incident has been handled and closed.                                           |

To change the status of one alert, click the **Edit** icon next to the alert event and select the new status from the drop-down. To change many alerts at once, see [Bulk Action](#bulk-action) below.

## Notes

Add free-text notes to alert events to document your investigation:

<Steps>
  <Step title="Open the notes pop-up">
    Click the **Add** button next to the alert event.
  </Step>

  <Step title="Add or remove notes">
    Click **Add a note** to attach a new note. To delete a note, click the **Remove** icon next to it.
  </Step>
</Steps>

<Note>
  Notes can only be removed by the user who added them (or by the built-in admin user). The count of notes appears in brackets (e.g. `(+2)`) next to the **Add** button.
</Note>

## Bulk Action

Select multiple alerts with the checkboxes (or **Select All** in the column header), then click the **Bulk Action** button in the top left to update the status of all selected alerts simultaneously.

## Related

<CardGroup cols={2}>
  <Card title="Alerts" icon="bell" href="/docs/session-monitoring/alerts">
    Define and assign the alert rules that trigger the events on this tab.
  </Card>

  <Card title="Block on alert" icon="ban" href="/docs/session-monitoring/block-on-alert">
    Automatically block users when an alert triggers — go beyond notification.
  </Card>

  <Card title="USB monitoring rules" icon="usb" href="/docs/session-monitoring/usb-devices/usb-rules">
    USB rule triggers also surface as alert events on this tab.
  </Card>

  <Card title="Session Viewer" icon="play-circle" href="/docs/session-monitoring/player/overview">
    Where the Play icon opens the recorded session at the alert moment.
  </Card>
</CardGroup>
