{"id":14246,"date":"2020-03-31T00:00:00","date_gmt":"2020-03-31T07:00:00","guid":{"rendered":"https:\/\/www.syteca.com\/blog\/en-blog-best-practices-how-monitor-employees-work\/"},"modified":"2026-03-02T11:10:55","modified_gmt":"2026-03-02T18:10:55","slug":"best-practices-how-monitor-employees-work","status":"publish","type":"post","link":"https:\/\/www.syteca.com\/en\/blog\/best-practices-how-monitor-employees-work","title":{"rendered":"How to Monitor Employees at Work: 7 Best Practices"},"content":{"rendered":"\n<p>Balancing workplace monitoring with employee trust and legal compliance can be challenging. In this article, you\u2019ll receive seven best practices to enhance security and boost productivity with monitoring while complying with the applicable laws and regulations. You\u2019ll also get actionable tips on how to implement each approach and how the Syteca platform can help you.<\/p>\n\n\n\n<p><strong>Key takeaways:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"mb-2\">Employee monitoring can help businesses boost cybersecurity, increase productivity, align processes, and streamline compliance.<\/li>\n\n\n\n<li class=\"mb-2\">At the same time, monitoring may be resource-intensive, lead to trust issues, and undermine employees\u2019 privacy.<\/li>\n\n\n\n<li class=\"mb-2\">Balance oversight with trust and user data privacy with best practices, like notifying staff about the monitoring, restricting oversight to work hours, and anonymizing and encrypting collected data.<\/li>\n\n\n\n<li>Advanced UAM solutions like Syteca empower organizations to track activity responsibly, balancing employee privacy with security and operational efficiency.<\/li>\n<\/ul>\n\n\n\n<h2  class=\"wp-block-heading\">What is employee monitoring?<\/h2>\n\n\n\n<p><strong>Employee monitoring<\/strong> is the process of overseeing and collecting data on personnel actions in office and hybrid workspaces. Monitoring employee activity helps organizations understand their staff&#8217;s work habits, system and app usage, and interactions with sensitive data. To facilitate the process, employers may implement time-tracking tools, activity-logging solutions, and on-screen activity recording software.&nbsp;<\/p>\n\n\n\n<p>The monitoring of employees in the workplace can serve various purposes. Many organizations monitor employees to maintain high levels of productivity, manage security risks, and ensure that employees adhere to company policies. Along with these practical benefits, however, come other challenges. Thus, when it comes to workplace monitoring, it\u2019s important to closely examine both sides of the coin.<\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Pros of employee monitoring<\/h2>\n\n\n\n<p>When done right, employee monitoring can benefit your organization in many ways. Let\u2019s look at the key advantages of employee monitoring for organizations.<\/p>\n\n\n\n\t\t<div  class=\"block-89a630c1-edc3-4a27-83df-2cee81830b87 areoi-element container template-19 px-0\">\n\t\t\t\n\t\t\t\n\n<p class=\"has-text-align-center text-26-22 p-poppins\" style=\"font-style:normal;font-weight:600\">Advantages of employee monitoring<\/p>\n\n\n\n\t\t<div  class=\"block-9621d9b5-9ffa-47bd-bd55-be8e00705aa2 row areoi-element\">\n\t\t\t\n\n\t\t\t\n\n\t\t<div  class=\"block-b5eefd52-a54d-43f4-aec3-c588eae9e2af col areoi-element ps-3 ps-md-0 ps-lg-3 col-12 col-lg-3\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-5dcf9cb4-a50d-4935-817c-d526f996b1ee areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(16, 206, 158,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Improved security<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-6b819228-c007-4707-a8c6-91062bc58427 col areoi-element ps-3 ps-md-0 ps-lg-3 col-12 col-lg-3\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-d213a66a-33fd-44cd-ac82-72d0e65f41fb areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(16, 206, 158,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Streamlined compliance efforts<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-b5eefd52-a54d-43f4-aec3-c588eae9e2af col areoi-element ps-3 ps-md-0 ps-lg-3 col-12 col-lg-3\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-5dcf9cb4-a50d-4935-817c-d526f996b1ee areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(16, 206, 158,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Increased productivity and performance<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-6b819228-c007-4707-a8c6-91062bc58427 col areoi-element ps-3 ps-md-0 ps-lg-3 col-12 col-lg-3\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-d213a66a-33fd-44cd-ac82-72d0e65f41fb areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(16, 206, 158,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Optimized business processes<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n \n\t\t<\/div>\n\t\n\n\t\t\t \n\t\t<\/div>\n\t\n\n\n<h3 class=\"wp-block-heading\">Improved security<\/h3>\n\n\n\n<p>Employee monitoring helps secure organizations from insider risks that may result in the abuse of valuable corporate data, operational disruptions, sabotage, legal issues, and many other negative consequences. Dedicated monitoring solutions can detect abnormal user activity and immediately notify security officers, enabling them to respond quickly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Streamlined compliance efforts<\/h3>\n\n\n\n<p>Many acts, laws, and regulations, such as HIPAA and the GDPR, require companies to implement relevant security measures to protect sensitive data and prevent potential data leaks, misuse, and theft. Workplace monitoring solutions enable organizations to oversee how employees handle sensitive data and streamline compliance with such requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Increased productivity and performance<\/h3>\n\n\n\n<p>Many companies want to ensure that their employees are spending time productively. Modern <a href=\"\/en\/blog\/increase-employee-productivity\" target=\"_blank\" rel=\"noreferrer noopener\">employee productivity solutions<\/a> and <a href=\"\/en\/product\/supported-platforms\/vdi-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">virtual desktop monitoring tools<\/a> can determine how efficiently workers do their jobs by calculating hours spent on work-related resources and applications. Employee monitoring also allows organizations to spot employees&#8217; strengths and weaknesses enabling managers to provide targeted feedback to enhance employee performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Optimized business processes<\/h3>\n\n\n\n<p>Employee monitoring also provides organizations with informative insights into their operational efficiency. By identifying the bottlenecks your employees face during work, you can detect any counterproductive procedures or tools your organization uses. With these insights, you\u2019ll enable your managers to make business operations more efficient.<\/p>\n\n\n\n\t\t<div  class=\"block-3ca2b7a7-96c3-4a9b-a453-81d7788f3ea5 areoi-element pattern-request-demo-1 rounded-bg-13px d-flex flex-column align-items-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(71, 144, 234,0.15)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-2 lh-sm pt-2 has-text-color\" style=\"color:#1a3b4e;font-size:1.75rem;font-style:normal;font-weight:600\">Request access to the Syteca online demo!<\/p>\n\n\n\n<p class=\"has-text-align-center p-poppins mb-0 has-text-color\" style=\"color:#1a3b4e;font-style:normal;font-weight:500\">See how you can leverage Syteca for efficient employee monitoring.<\/p>\n\n\n\n\t\t\t\t\n\t\t<button data-bs-target=\"#hsModal-demo\" data-bs-toggle=\"modal\" \n\t\t\t\n\t\t\tclass=\"block-18fa9a0b-3160-45a9-9b6d-b61afa469f22 btn areoi-has-url position-relative mb-2 hsBtn-demo btn-info mt-4 btn-info\"\n\t >\n\t\t\t\t\t\n\t\t\t\t\tAccess the Demo Portal \n\t\t\t\t\t\n\t\t\t\t\t \n\t\t\t\t<\/button>\n\t\t\t\n\n\t\t\t \n\t\t<\/div>\n\t\n\n\n<h2  class=\"wp-block-heading\">Cons of employee monitoring<\/h2>\n\n\n\n<p>Although employee monitoring can help organizations in many ways, it has its downsides too. Here are the most common ones:<\/p>\n\n\n\n\t\t<div  class=\"block-d939da3c-5ec0-4217-ad88-4f9ff3d02c83 areoi-element container template-19 px-0\">\n\t\t\t\n\t\t\t\n\n<p class=\"has-text-align-center text-26-22 p-poppins\" style=\"font-style:normal;font-weight:600\">Disadvantages of employee monitoring<\/p>\n\n\n\n\t\t<div  class=\"block-6096737a-4a87-490d-81be-c160dbcee061 row areoi-element\">\n\t\t\t\n\n\t\t\t\n\n\t\t<div  class=\"block-b5eefd52-a54d-43f4-aec3-c588eae9e2af col areoi-element ps-3 ps-md-0 ps-lg-3 col-4 col-sm-4 col-md-4 col-lg-4 col-xl-4 col-xxl-4\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-5dcf9cb4-a50d-4935-817c-d526f996b1ee areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(255, 65, 68,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Resource intensiveness<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-6b819228-c007-4707-a8c6-91062bc58427 col areoi-element ps-3 ps-md-0 ps-lg-3 col-4 col-sm-4 col-md-4 col-lg-4 col-xl-4 col-xxl-4\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-d213a66a-33fd-44cd-ac82-72d0e65f41fb areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(255, 65, 68,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">Lack of employee trust<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-b5eefd52-a54d-43f4-aec3-c588eae9e2af col areoi-element ps-3 ps-md-0 ps-lg-3 col-4 col-sm-4 col-md-4 col-lg-4 col-xl-4 col-xxl-4\">\n\t\t\t\n\t\t\t\n\n\t\t<div  class=\"block-5dcf9cb4-a50d-4935-817c-d526f996b1ee areoi-element rounded-bg-13px h-100 d-flex flex-column justify-content-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(255, 65, 68,0.1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center p-poppins mb-0\" style=\"font-size:1.25rem;font-style:normal;font-weight:600\">User privacy concerns<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n \n\t\t\t\n\t\t<\/div>\n\t\n \n\t\t<\/div>\n\t\n\n\t\t\t \n\t\t<\/div>\n\t\n\n\n<h3 class=\"wp-block-heading\">Resource intensiveness<\/h3>\n\n\n\n<p>Implementing employee monitoring in an organization requires significant resource investments. First of all, you need dedicated technology to carry out the monitoring. You need to engage staff to research products and find the right monitoring solution (or solutions) for your organization. Then, you need to deploy those solutions and continuously maintain them to ensure they work properly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Lack of employee trust<\/h3>\n\n\n\n<p>When employees aren&#8217;t fully informed about the reasons they\u2019re being monitored, they may think you doubt their skills or intentions. This may create a sense of mistrust between you and your workforce. In turn, it can negatively impact job satisfaction and morale, which could potentially be detrimental to workplace culture and overall team productivity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">User privacy concerns<\/h3>\n\n\n\n<p>Even if your staff feels okay about being monitored, they may still be concerned about the privacy of their data, as the line between oversight and intrusion can sometimes blur. Employees might worry about how much of their digital activity is being tracked and whether their private messages, for example, are visible. Additionally, they may wonder how securely their data is stored, who has access to it, and whether it can be shared with third parties without their knowledge or consent.<\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Potential legal issues related to employee monitoring<\/h2>\n\n\n\n<p>Before planning to implement employee monitoring in your organization, you must ensure that monitoring employees in the workplace is legal according to the applicable laws and regulations. The legality of employee monitoring and workplace privacy differs from one country to another. While some of them lack specific laws on monitoring, they may impose strict rules on individual privacy.<\/p>\n\n\n\n<p>Monitoring employees without explicit consent is illegal in some European countries, Australia, Canada, and the UAE. To avoid legal issues in these regions, employers must obtain formal consent from employees before monitoring them.&nbsp;<\/p>\n\n\n\n<p>In the UK, employers are allowed to monitor employee activity if the employee gives their explicit consent and the terms of monitoring are clearly outlined in the employment contract, including specific details about the use of personal emails and calls.<\/p>\n\n\n\n<p>Employee monitoring is generally <a href=\"https:\/\/www.americanbar.org\/content\/dam\/aba\/events\/labor_law\/2016\/04\/tech\/papers\/monitoring_ella.authcheckdam.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">legal in the US<\/a> at the federal level, and businesses are allowed to monitor what employees do on equipment provided by the organization but aren\u2019t allowed to track personal communications. Most states don\u2019t require employers to notify employees about monitoring them. However, in Connecticut, Delaware, and New York, state laws oblige employers to send notices to their staff before engaging in electronic monitoring.<\/p>\n\n\n\n<p>The best practice is to consult with a lawyer to check whether laws in your area permit employee monitoring, require written notices, or place any restrictions on the types of information you can monitor.<\/p>\n\n\n\n\t\t<div  class=\"block-3809c11a-b261-4302-915c-7dcf3a03140f areoi-element container template-12 p-3 rounded-bg-13px\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(242, 250, 254,1)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"p-3\" style=\"font-size:1.25rem;font-style:normal;font-weight:700\">Note:<\/p>\n\n\n\n<p class=\"px-3 pb-3\" style=\"font-size:1rem;font-style:normal;font-weight:400\">This article provides general information about employee monitoring and doesn&#8217;t serve as legal advice. Please consult a professional for detailed guidance.<\/p>\n\n\n\t\t\t \n\t\t<\/div>\n\t\n\n\n<h2  class=\"wp-block-heading\">Types of employee monitoring<\/h2>\n\n\n\n<p>There are numerous ways to monitor employees. But before deciding which monitoring solution to choose and which practices to apply, you should decide what kind of monitoring you need to implement.<\/p>\n\n\n\n<p>Here are the most common types of monitoring:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Work time monitoring<\/h3>\n\n\n\n<p>Work time monitoring helps organizations oversee how employees use their work hours and allocate them to different tasks. This type of monitoring enables managers to see when employees are late for work, leave early, or miss their shifts, helping to assess attendance accurately and calculate wages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Phone monitoring<\/h3>\n\n\n\n<p>Telephone and call monitoring is especially popular in call centers. However, it may also be applied in other companies where making phone calls is a part of the job. Recording phone conversations helps companies assess employee performance, improve customer service, and look for errors should an incident occur.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Video surveillance<\/h3>\n\n\n\n<p>Video surveillance only works for office settings. Recording employee activities through video cameras can help employers ensure workplace safety and prevent misconduct. It also helps gather evidence for incident investigations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Computer monitoring<\/h3>\n\n\n\n<p>Computer monitoring allows employers to track the productivity of both in-office and remote employees and ensure they don&#8217;t neglect your security policies, visit shady websites, respond to suspicious emails, or perform malicious actions. This type of monitoring may involve tracking the use of email, websites, and apps, as well as <a href=\"\/en\/product\/employee-keylogging\" target=\"_blank\" rel=\"noreferrer noopener\">keylogging<\/a> and <a href=\"\/en\/product\/session-recording\" target=\"_blank\" rel=\"noreferrer noopener\">screen recording<\/a>.<\/p>\n\n\n\n\t\t<div  class=\"block-ae43b256-a766-42fb-94cf-041f7cae5bce areoi-element pattern-start-trial-1 rounded-bg-13px d-flex flex-column align-items-center\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(16, 206, 158,0.15)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n<p class=\"has-text-align-center pt-2 lh-base p-poppins has-text-color\" style=\"color:#1a3b4e;font-size:1.75rem;font-style:normal;font-weight:600\">Explore the power of Syteca now!<\/p>\n\n\n\n<p>Test how Syteca helps improve employee productivity and fortify cybersecurity.<\/p>\n\n\n\n\t\t\t\t\n\t\t<button data-bs-target=\"#hsModal-trial\" data-bs-toggle=\"modal\" \n\t\t\t\n\t\t\tclass=\"block-a2589b78-3508-49c2-b9c3-2b3e8c47d1a2 btn areoi-has-url position-relative mb-2 hsBtn-trial mt-1 btn-secondary\"\n\t >\n\t\t\t\t\t\n\t\t\t\t\tRequest a Free Trial \n\t\t\t\t\t\n\t\t\t\t\t \n\t\t\t\t<\/button>\n\t\t\t\n\n\t\t\t \n\t\t<\/div>\n\t\n\n\n<h2  class=\"wp-block-heading\">Best practices for employee monitoring<\/h2>\n\n\n\n<p>Effective employee monitoring is more than activity tracking. The following best practices can help you ensure that your monitoring process doesn&#8217;t only serve its express purposes, but also respects privacy, reduces legal risks, and supports a positive workplace culture.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"825\" height=\"530\" src=\"https:\/\/syteca_site_uploads.storage.googleapis.com\/wp-content\/uploads\/2020\/03\/13050940\/1-best-practices-how-monitor-employees-work.svg\" alt=\"7 best practices for monitoring employees in the workplace\" class=\"wp-image-49537\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">1. Create a clear monitoring policy<\/h3>\n\n\n\n<p>When monitoring your staff, it\u2019s important to establish clear and transparent policies. You should explain how monitoring is conducted, what its purposes are, and how employee data is protected. Your written policy should contain information about which of your assets are surveilled, and rules for using those assets. Make sure your employees are familiar with the policy and stick to it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Map applicable regulations<\/h3>\n\n\n\n<p>Map all state and federal legislation regarding employee monitoring and employee privacy that apply to your organization, such as the <a href=\"https:\/\/bja.ojp.gov\/program\/it\/privacy-civil-liberties\/authorities\/statutes\/1285\" target=\"_blank\" rel=\"noreferrer noopener\">Electronic Communications Privacy Act<\/a> (ECPA), the <a href=\"\/en\/solutions\/meeting-compliance-requirements\/gdpr-compliance\" target=\"_blank\" rel=\"noreferrer noopener\">General Data Protection Regulation<\/a> (GDPR), and the <a href=\"https:\/\/www.priv.gc.ca\/en\/privacy-topics\/privacy-laws-in-canada\/the-personal-information-protection-and-electronic-documents-act-pipeda\/\" target=\"_blank\" rel=\"noreferrer noopener\">Personal Information Protection and Electronic Documents Act<\/a> (PIPEDA). Develop a strategy to comply with the relevant legislation. Regularly check for updates in legislation and review your compliance strategy to avoid potential fines and reputational damage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Notify employees<\/h3>\n\n\n\n<p>Outline what you\u2019re monitoring and why monitoring is important for your organization. Introduce your employees to the monitoring system: explain how it works, list its benefits, arrange training, and answer any questions your employees may have. Even if sending written notices to staff isn\u2019t required by law, letting your employees know they&#8217;re going to be monitored is a good practice that helps create a healthy atmosphere in the organization.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Limit monitoring<\/h3>\n\n\n\n<p>To reduce <a href=\"\/en\/blog\/legal-risks-and-recommendations-employee-workplace-surveillance\" target=\"_blank\" rel=\"noreferrer noopener\">employee monitoring legal risks<\/a>, avoid excessive data collection and focus only on what&#8217;s essential. As employees may feel anxious about having their every move monitored, your monitoring process shouldn\u2019t overreach to the point of seeming like spying. Only gather the information necessary to achieve your objectives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Respect employee privacy<\/h3>\n\n\n\n<p>Set clear boundaries by restricting employee monitoring to working hours only. Personal employee emails and other forms of personal communication should be excluded from the monitoring scope. Make sure not to record sensitive information like passwords and bank card details. Applying anonymization techniques to data collected during the monitoring also helps protect employee privacy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Secure the collected data<\/h3>\n\n\n\n<p>Ensure that any employee data collected during the monitoring process is properly secured. Limit and control who can access the gathered data by implementing secure authentication and access management measures. Also, consider applying data encryption so that data can&#8217;t be exposed even if stolen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Use dedicated software<\/h3>\n\n\n\n<p>When choosing an employee monitoring software solution, take into account the type of activities you need to track. Carefully analyze the software tools available on the market and their features to find the best match. Look for software that will integrate smoothly with your existing tools and won&#8217;t disrupt your processes or employees\u2019 workflows. It\u2019s also helpful if the <a href=\"\/en\/blog\/remote-employee-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">remote employee monitoring<\/a> software has built-in protection against any attempts to disable or bypass the monitoring process.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/product\/user-activity-monitoring\" target=\"_blank\" rel=\"noopener\">User Activity Monitoring with Syteca<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Using Syteca for monitoring staff at work<\/h2>\n\n\n\n<p><a href=\"\/en\" target=\"_blank\" rel=\"noreferrer noopener\">Syteca<\/a> is a comprehensive cybersecurity platform that provides effective endpoint and employee monitoring. It combines advanced <a href=\"\/en\/product\/user-activity-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">user activity monitoring<\/a> (UAM) with powerful <a href=\"\/en\/product\/privileged-access-management\" target=\"_blank\" rel=\"noreferrer noopener\">privileged access management<\/a> (PAM) to track employee actions and control user access, securing the sensitive data of both the organization and employees.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"825\" height=\"603\" src=\"https:\/\/syteca_site_uploads.storage.googleapis.com\/wp-content\/uploads\/2020\/03\/13051836\/2-best-practices-how-monitor-employees-work.svg\" alt=\"Syteca's capabilities for monitoring staff at work\" class=\"wp-image-49544\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><a href=\"\/en\/product\/session-recording\" target=\"_blank\" rel=\"noreferrer noopener\">User session recording<\/a><\/strong>: Record on-screen employee activity and log relevant metadata, such as the names of opened applications and active windows, visited URLs, <a href=\"\/en\/product\/employee-keylogging\" target=\"_blank\" rel=\"noreferrer noopener\">typed keystrokes<\/a>, <a href=\"\/en\/product\/usb-blocking\" target=\"_blank\" rel=\"noreferrer noopener\">connected USB devices<\/a>, entered commands (for <a href=\"\/en\/blog\/linux-session-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">SSH monitoring in Linux<\/a>), etc. Capture input and output audio streams, if required.<\/li>\n\n\n\n<li><strong><a href=\"\/en\/blog\/new-dashboards\" target=\"_blank\" rel=\"noreferrer noopener\">User productivity dashboards<\/a><\/strong>: Receive insights about employee productivity at a glance. Leverage visually structured and easy-to-read dashboards with insightful information, such as total active time and idle time ratios, top applications and websites opened, and overall employee productivity.<\/li>\n\n\n\n<li><strong><a href=\"\/en\/product\/reports-and-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">User activity reports<\/a><\/strong>: Generate over 20 types of <a href=\"https:\/\/docs.syteca.com\/view\/report-types\" target=\"_blank\" rel=\"noreferrer noopener\">reports<\/a> as a convenient way to track user activity and employee productivity. Smoothly integrate with <a href=\"\/en\/product\/supported-platforms\/auditing-and-reporting\/power-bi\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Power BI<\/a> to organize data in an interactive and user-friendly manner.<\/li>\n\n\n\n<li><strong><a href=\"\/en\/product\/alerts-and-notifications\" target=\"_blank\" rel=\"noreferrer noopener\">Alerts and incident response<\/a><\/strong>: React quickly when employee behavior differs from the normal baseline with rule-based customizable alerts and automatic responses to suspicious activity.<\/li>\n\n\n\n<li><strong>Monitoring filters<\/strong>: Reduce the scope of data collection and implement <a href=\"\/en\/blog\/employee-monitoring-ethics-best-practices\" target=\"_blank\" rel=\"noreferrer noopener\">ethical employee monitoring<\/a> by <a href=\"https:\/\/docs.syteca.com\/view\/the-user-filtering-parameter\" target=\"_blank\" rel=\"noreferrer noopener\">limiting the hours when monitoring occurs<\/a>, excluding the activity of specific <a href=\"https:\/\/docs.syteca.com\/view\/the-user-filtering-parameter\" target=\"_blank\" rel=\"noreferrer noopener\">users<\/a>, <a href=\"https:\/\/docs.syteca.com\/view\/the-remote-host-ip-filtering-parameter\" target=\"_blank\" rel=\"noreferrer noopener\">IPs<\/a>, or <a href=\"https:\/\/docs.syteca.com\/view\/the-application-filtering-parameters\" target=\"_blank\" rel=\"noreferrer noopener\">apps<\/a> from the monitoring process, and <a href=\"https:\/\/docs.syteca.com\/view\/the-keystroke-filtering-parameter\" target=\"_blank\" rel=\"noreferrer noopener\">minimizing keystroke monitoring<\/a>.<\/li>\n\n\n\n<li><strong><a href=\"\/en\/user-privacy\" target=\"_blank\" rel=\"noreferrer noopener\">Personal data pseudonymization<\/a><\/strong>: Substitute any employees&#8217; personally identifiable information gathered during the monitoring process with aliases to protect it from misuse and compromise. Securely de-pseudonymize data when needed for investigations.<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.syteca.com\/view\/ekran-system-encryption\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Data encryption<\/strong><\/a>: Safeguard collected data with AES-256 encryption to enhance its protection against unauthorized access.<\/li>\n\n\n\n<li><strong>Continuous monitoring<\/strong>: Monitor employee activity without interruptions. Continue collecting data even if your network connection is lost and have it sent to your central storage location once the connection is restored. Prevent employees from interfering with the monitoring process, e.g. by uninstalling the software client or editing the solution components.<\/li>\n<\/ol>\n\n\n\n<p>Syteca offers <strong><a href=\"\/en\/product\/supported-platforms\/windows-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">remote desktop monitoring<\/a><\/strong> and supports the broadest range of platforms compared to any other monitoring solution on the market. It supports <a href=\"\/en\/product\/supported-platforms\/windows-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">Windows<\/a>, <a href=\"\/en\/product\/supported-platforms\/macos-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">macOS<\/a>, <a href=\"\/en\/product\/supported-platforms\/vdi-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">VMware<\/a>, <a href=\"\/en\/product\/supported-platforms\/citrix-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">Citrix<\/a>, <a href=\"\/en\/product\/supported-platforms\/linux-unix-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">Linux\/Unix<\/a>, and <a href=\"\/en\/product\/supported-platforms\/x-window-system-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">X Window System<\/a>. <\/p>\n\n\n\n<p>For all-around security, Syteca also provides tools for <a href=\"\/en\/product\/identity-management\" target=\"_blank\" rel=\"noreferrer noopener\">managing user identities<\/a>, <a href=\"\/en\/product\/workforce-password-management\" target=\"_blank\" rel=\"noreferrer noopener\">securing workforce credentials<\/a>, <a href=\"\/en\/solutions\/third-party-vendor-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">monitoring third-party vendors<\/a>, <a href=\"\/en\/solutions\/investigate-security-incidents\" target=\"_blank\" rel=\"noreferrer noopener\">security incident investigations<\/a>, and <a href=\"\/en\/solutions\/meeting-compliance-requirements\" target=\"_blank\" rel=\"noreferrer noopener\">meeting IT security requirements<\/a>.<\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Employee monitoring is crucial for securing your data and ensuring overall employee productivity. However, you should always approach the monitoring process wisely.<\/p>\n\n\n\n<p>Adopting employee monitoring best practices and advanced monitoring solutions can help your organization monitor employees responsibly and legally while fostering a transparent work environment built on trust.<\/p>\n\n\n\n<p>Deploying Syteca for employee monitoring in the workplace can make visibility into employee activity less challenging and more effective.<\/p>\n\n\n\n\t\t<div  class=\"block-e7f916e2-d290-4f76-bcb7-2d636c0bd91f areoi-element container pattern-request-demo-2 rounded-bg-13px\">\n\t\t\t\n\t\t<div class=\"areoi-background  \">\n\t\t\t<div class=\"container-fluid\" style=\"padding: 0;\">\n\t\t\t\t<div class=\"row justify-content-start\">\n\t\t\t\t\t<div class=\"col \">\n\t\t\t            <div class=\"areoi-background__color\" \n\t                        \tstyle=\"background: rgba(71, 144, 235,0.15)\">\n\t                        <\/div>\n\n\t                    \n\n\t                    \n\n\t                    \n\t    \t\t\t<\/div>\n\t    \t\t<\/div>\n\t    \t<\/div>\n\t    <\/div>\n\t\n\t\t\t\n\n\t\t<div  class=\"block-e7e54d44-664c-4ee1-96a9-91a3937cd5ab row areoi-element align-items-center row-cols-md-2\">\n\t\t\t\n\n\t\t\t\n\n\t\t<div  class=\"block-9e962fe6-f77f-40f9-898c-abaef3f48ccb col areoi-element d-flex flex-wrap flex-column align-items-center align-items-md-start col-md-6\">\n\t\t\t\n\t\t\t\n\n<p class=\"has-text-align-left p-poppins pt-3 text-center text-md-start lh-sm has-text-color\" style=\"color:#1a3b4e;font-size:1.75rem;font-style:normal;font-weight:600\">Want to try Syteca? Request access<br>to the online demo!<\/p>\n\n\n\n<p class=\"has-text-align-left p-poppins pb-3 text-center text-md-start\" style=\"font-style:normal;font-weight:500\">See why clients from 70+ countries already use Syteca.<\/p>\n\n\n\n\t\t\t\t\n\t\t<button data-bs-target=\"#hsModal-demo\" data-bs-toggle=\"modal\" \n\t\t\t\n\t\t\tclass=\"block-9170fdac-8fec-4c73-a86c-338093dbf9d9 btn areoi-has-url position-relative me-lg-2  me-md-2 me-sm-2 me-lg-4 mb-3 hsBtn-demo btn-info  btn-info\"\n\t >\n\t\t\t\t\t\n\t\t\t\t\tAccess the Demo Portal \n\t\t\t\t\t\n\t\t\t\t\t \n\t\t\t\t<\/button>\n\t\t\t\n \n\t\t\t\n\t\t<\/div>\n\t\n\n\n\t\t<div  class=\"block-f840f051-f300-4ade-9e70-68d6c65e619d col areoi-element col-md-6 d-none d-sm-none d-md-block\">\n\t\t\t\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"369\" height=\"248\" src=\"https:\/\/syteca_site_uploads.storage.googleapis.com\/wp-content\/uploads\/2023\/06\/02014220\/Group-584.png\" alt=\"\" class=\"wp-image-24868\" srcset=\"https:\/\/syteca_site_uploads.storage.googleapis.com\/wp-content\/uploads\/2023\/06\/02014220\/Group-584.png 369w, https:\/\/syteca_site_uploads.storage.googleapis.com\/wp-content\/uploads\/2023\/06\/02014220\/Group-584-300x202.png 300w\" sizes=\"(max-width: 369px) 100vw, 369px\" \/><\/figure>\n\n \n\t\t\t\n\t\t<\/div>\n\t\n \n\t\t<\/div>\n\t\n \n\t\t<\/div>\n\t","protected":false},"excerpt":{"rendered":"<p>Balancing workplace monitoring with employee trust and legal compliance can be challenging. In this article, you\u2019ll receive seven best practices to enhance security and boost productivity with monitoring while complying with the applicable laws and regulations. You\u2019ll also get actionable tips on how to implement each approach and how the Syteca platform can help you. [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":49551,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-14246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-monitoring"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Monitoring Employees In the Workplace: 7 Best Practices | Syteca<\/title>\n<meta name=\"description\" content=\"Explore the pros and cons of monitoring employees in the workplace and learn seven best practices for supervising your staff without violating their privacy and trust.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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