{"id":14265,"date":"2019-09-24T00:00:00","date_gmt":"2019-09-24T07:00:00","guid":{"rendered":"https:\/\/www.syteca.com\/blog\/en-blog-how-prevent-human-error-top-5-employee-cyber-security-mistakes\/"},"modified":"2024-04-18T03:43:51","modified_gmt":"2024-04-18T10:43:51","slug":"how-prevent-human-error-top-5-employee-cyber-security-mistakes","status":"publish","type":"post","link":"https:\/\/www.syteca.com\/en\/blog\/how-prevent-human-error-top-5-employee-cyber-security-mistakes","title":{"rendered":"How to Prevent Human Error: Top 4 Employee Cybersecurity Mistakes"},"content":{"rendered":"\n<p>Employees occasionally make mistakes without realizing how dangerous they can be to the organization\u2019s cybersecurity. Human mistakes were the cause of 21% of data breaches in 2018, according to the <a href=\"https:\/\/enterprise.verizon.com\/resources\/reports\/2019-data-breach-investigations-report.pdf\" target=\"_blank\" rel=\"noopener\">2019 Verizon Data Breach Investigations Report<\/a>.<\/p>\n\n\n\n<p>Employees\u2019 cybersecurity errors can impede company operations or even affect the bottom line. Therefore, it\u2019s better for executives to prevent employees from making cybersecurity mistakes than to remediate their consequences. In this article, we show the latest statistics on employee mistakes and their impact on corporate security, list the top four mistakes employees make, and offer the most reliable practices to prevent them.<\/p>\n\n\n\n<h2  class=\"wp-block-heading\">How dangerous are human errors for your cybersecurity?<\/h2>\n\n\n\n<p>Despite all the modern security solutions and corporate policies, employees still make mistakes that may lead to data breaches:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sending valuable data to incorrect recipients via email<\/li>\n\n\n\n<li>Accidentally emailing documents with sensitive data<\/li>\n\n\n\n<li>Publishing confidential data on public websites by mistake<\/li>\n\n\n\n<li>Misconfiguring assets to allow for unwanted access<\/li>\n<\/ul>\n\n\n\n<p>Sure, the <a href=\"\/en\/blog\/cost-of-a-data-breach\" target=\"_blank\" rel=\"noopener\">cost of a data breach<\/a> caused by human error or system failure usually is significantly lower than the cost of a breach caused by a hacker or a malicious insider. However, you shouldn\u2019t underestimate the consequences of employee negligence. The <a href=\"https:\/\/www.ibm.com\/security\/data-breach\" target=\"_blank\" rel=\"noopener\">2019 Cost of a Data Breach Report<\/a> by the Ponemon Institute, based on interviews with companies who experienced a data breach between July 2018 and April 2019, found that the average cost of inadvertent breaches from human error is $3.5 million.<\/p>\n\n\n\n<p>According to the Ponemon study, negligence of employees or contractors is the root cause for 24% of data breaches. Mostly, these human errors are made by so-called inadvertent insiders who may be compromised by phishing attacks or have their devices infected, lost, or stolen. The average cost of human error in cybersecurity is $133 per record. And it takes organizations about 242 days to identify and resolve an issue related to such inadvertent actions.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.syteca.com\/wp-content\/uploads\/2023\/04\/how-dangerous-are-human-mistakes-for-your-cybersecurity.jpg\" alt=\"how-dangerous-are-human-mistakes-for-cybersecurity\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Now, let\u2019s highlight four major employee security mistakes.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/blog\/insider-threat-statistics-facts-and-figures\" target=\"_blank\" rel=\"noopener\">Insider Threat Statistics for 2023: Reports, Facts, Actors, and Costs<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">1. Using weak passwords<\/h2>\n\n\n\n<p>A password management policy is a must for every organization. Whether or not a company uses additional security measures such as <a href=\"\/en\/blog\/multi-factor-authentication\" target=\"_blank\" rel=\"noopener\">two-factor authentication<\/a> to enhance access to sensitive data, it has to establish clear rules about using strong passwords and define procedures for properly handling, storing, and sharing passwords.<\/p>\n\n\n\n<p><span class=\"strong\">Choosing weak passwords<\/span> can allow hackers to easily access accounts by guessing or using brute-force attacks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Default credentials<\/span> can be cracked by a brute-force attack or may already be known to an attacker.<\/li>\n\n\n\n<li><span class=\"strong\">Passwords containing personal or corporate data<\/span> can be guessed after exploring employees\u2019 social network accounts.<\/li>\n\n\n\n<li><span class=\"strong\">Simple sequences<\/span> like \u201csp987654\u201d and passwords like \u201c0okm9ijn\u201d are based on patterns that can be seen just by looking down at your keyboard.<\/li>\n<\/ul>\n\n\n\n<p>Also, employees often <span class=\"strong\">store passwords unreliably<\/span> by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Keeping passwords open<\/span> \u2014 Storing credentials in plain text or Google Sheets<\/li>\n\n\n\n<li><span class=\"strong\">Publicly displaying passwords<\/span> \u2014 Writing them down on sticky notes and leaving these notes on the desk<\/li>\n\n\n\n<li><span class=\"strong\">Not encrypting passwords<\/span> \u2014 Using unsafe password managers that use weak or no encryption<\/li>\n<\/ul>\n\n\n\n<p>Last but not least, <span class=\"strong\">incorrect handling of passwords<\/span> can also cause issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Insecurely sharing passwords<\/span> \u2014 Using unencrypted messengers to send credentials to colleagues<\/li>\n\n\n\n<li><span class=\"strong\">Incorrectly managing passwords across platforms<\/span> \u2014 Using the same password for multiple accounts or varying only a single character in credentials for different accounts<\/li>\n\n\n\n<li><span class=\"strong\">Using passwords that don\u2019t expire<\/span> \u2014 Not changing passwords once in a while<\/li>\n<\/ul>\n\n\n\n<p>Ensuring a reliable password policy seems a simple thing to do. However, even large enterprises can make mistakes.<\/p>\n\n\n\n<p>In 2018, Veeam, a backup and data recovery company, <a href=\"https:\/\/techcrunch.com\/2018\/09\/11\/veeam-security-lapse-leaked-over-440-million-email-addresses\/\" target=\"_blank\" rel=\"noopener\">detected an exposed database<\/a> with more than 200 gigabytes of customer records including names, email addresses, and some IP addresses. This database didn\u2019t have a password and could be accessed by anyone who knew where to look.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/blog\/brute-force-attacks\" target=\"_blank\" rel=\"noopener\">How to Detect and Prevent Brute Force Attacks<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">2. Carelessly handling sensitive data<\/h2>\n\n\n\n<p>When employees work with a massive amount of data every day, they\u2019re likely to make mistakes leading to data leaks. Major reasons for this are negligence, tiredness, lack of knowledge about cybersecurity threats, and not understanding the value of the data.<\/p>\n\n\n\n<p>The most common and dangerous <span class=\"strong\">mistakes employees make when handling data<\/span> are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accidentally deleting essential files with sensitive data or security information<\/li>\n\n\n\n<li>Purposefully removing files without understanding their importance<\/li>\n\n\n\n<li>Sending emails with sensitive data to the wrong recipients<\/li>\n\n\n\n<li>Accidently making changes in documents due to carelessness<\/li>\n\n\n\n<li>Sharing sensitive data with colleagues using unsecured messengers<\/li>\n\n\n\n<li>Using unsecured email attachments when sending sensitive data<\/li>\n\n\n\n<li>Not backing up critical data<\/li>\n<\/ul>\n\n\n\n<p>These threats are extremely common for <a href=\"https:\/\/www.syteca.com\/en\/blog\/cyber-security-in-hotels\" target=\"_blank\" rel=\"noopener\">cyber security in hotels<\/a>. But even government and military services aren\u2019t immune to human errors involved in information security. In 2018, the <a href=\"https:\/\/www.marinecorpstimes.com\/news\/your-marine-corps\/2018\/02\/28\/major-data-breach-at-marine-forces-reserve-impacts-thousands\/\" target=\"_blank\" rel=\"noopener\">U.S. Marine Corps Forces Reserve exposed personal data<\/a> of thousands of marines, sailors, and civilians by sending an unencrypted email with an attachment containing personal confidential information to the wrong email list. A comprehensive <a href=\"\/en\/blog\/key-features-insider-threat-protection-program-for-military\" target=\"_blank\" rel=\"noreferrer noopener\">army insider threat program<\/a> and <a href=\"\/en\/product\/user-activity-monitoring\" target=\"_blank\" rel=\"noreferrer noopener\">user activity monitoring software<\/a> could have potentially averted the mentioned incident.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/blog\/best-cyber-security-practices\" target=\"_blank\" rel=\"noopener\">12 Cybersecurity Best Practices &amp; Measures to Prevent Cyber Attacks in 2023<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">3. Using outdated or unauthorized software<\/h2>\n\n\n\n<p>Outdated software is a hacker\u2019s best friend, as it has known vulnerabilities and can easily be exploited.<\/p>\n\n\n\n<p>Unfortunately, employees often help cybercriminals to compromise sensitive data by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Ignoring software updates<\/span>. This can lead to significant data breaches, such as the <a href=\"https:\/\/en.wikipedia.org\/wiki\/WannaCry_ransomware_attack\" target=\"_blank\" rel=\"noopener\">WannaCry<\/a> ransomware outbreak that mostly affected machines running older versions of Microsoft Windows and the security breach that exploited unpatched software on a system acquired by <a href=\"https:\/\/techcrunch.com\/2019\/07\/09\/marriott-data-breach-uk-fine\/\" target=\"_blank\" rel=\"noopener\">Marriott<\/a>.<\/li>\n\n\n\n<li><span class=\"strong\">Disabling security features<\/span>. Sometimes employees put the business\u2019s cybersecurity at risk to simplify their work or use work devices for personal needs. For example, they might pause antivirus or browser security features to watch or download files from suspicious websites.<\/li>\n\n\n\n<li><span class=\"strong\">Downloading unauthorized software<\/span>. <a href=\"\/en\/blog\/shadow-it-risks\" target=\"_blank\" rel=\"noopener\">Shadow IT risks<\/a> are dangerous to the cybersecurity of any organization. Software that isn\u2019t approved by the security department can be malicious by itself, compromising your business data immediately. Another scenario is when the software contains no viruses but has vulnerabilities known to malicious actors.<\/li>\n<\/ul>\n\n\n\n<p>Common <span class=\"strong\">excuses for negligence<\/span> among employees are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Too much work<\/span>. Employees claim to be too concentrated on the current task, leading them to constantly put off software updates.<\/li>\n\n\n\n<li><span class=\"strong\">The wrong timing<\/span>. Update pop-ups often appear at inconvenient moments, which leads employees to form a habit of ignoring them.<\/li>\n\n\n\n<li><span class=\"strong\">No time to learn<\/span>. Employees may be reluctant to spend time exploring the features of new licensed software, instead opting to use outdated software they already know.<\/li>\n\n\n\n<li><span class=\"strong\">No time for updates<\/span>. Employees are often unwilling to wait for updates to be finished.<\/li>\n\n\n\n<li><span class=\"strong\">Force of habit<\/span>. Employees continue working with outdated or unauthorized software because they\u2019re used to it.<\/li>\n\n\n\n<li><span class=\"strong\">Lack of cybersecurity knowledge<\/span>. Users often don\u2019t understand the risks of disabling security features and using unauthorized or outdated software.<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s noteworthy that when your employees lack overall cybersecurity knowledge, it poses a serious threat to the safety of your critical data and systems. That\u2019s why we chose cybersecurity ignorance as the final, fourth mistake your employees are prone to make.<\/p>\n\n\n\n<h2  class=\"wp-block-heading\">4. Lacking knowledge of cybersecurity<\/h2>\n\n\n\n<p>Most employees are fully concentrated on their work and don\u2019t show too much care about security procedures. But employees that aren\u2019t educated about major internet security rules can cause a real cybersecurity crisis in your organization.<\/p>\n\n\n\n<p>Employing the help of an insider is the easiest way for attackers to steal credentials, get access to critical data, and introduce malware to a system. Even now, employees can be victims of phishing attacks or malicious applications that hackers use to get access to company data.<\/p>\n\n\n\n<p>Let\u2019s take a look at several mistakes employees make due to lack of cybersecurity knowledge:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span class=\"strong\">Following suspicious email links and attachments<\/span>. Cybercriminals become more and more creative when sending malicious emails. These emails often aren\u2019t filtered as spam and can pose a threat to your cybersecurity, while links can lead to the fake websites and attachments can contain malicious scripts.<\/li>\n\n\n\n<li><span class=\"strong\">Using personal devices for work purposes<\/span>. Sometimes, employees leave their smartphones and laptops in public areas. Once stolen in an airport, for example, a device is vulnerable to data compromise.<\/li>\n\n\n\n<li><span class=\"strong\">Using public Wi-Fi without a VPN<\/span>. Most people don\u2019t understand that public Wi-Fi in hotels, restaurants, and other public places can be used by hackers to start man-in-the-middle attacks, install malware, or conduct other malicious activities. Not using a VPN to encrypt your connections is a huge mistake.<\/li>\n\n\n\n<li><span class=\"strong\">Plugging in insecure devices<\/span>. Even known USB storage sticks (not to mention new unchecked devices) can contain malicious code that has appeared after interacting with an outside network.<\/li>\n\n\n\n<li><span class=\"strong\">Performing unauthorized system changes<\/span>. Employees often perform unauthorized modifications to the system in order to make their work more convenient or to speed up processes. These changes can disturb regular business procedures and even bring the system down.<\/li>\n<\/ul>\n\n\n\n<p>The number of phishing attacks <a href=\"https:\/\/securelist.com\/spam-and-phishing-in-q2-2019\/92379\/\" target=\"_blank\" rel=\"noopener\">detected by Kaspersky<\/a> globally hit 129,933,555 attempts during just the second quarter of 2019. Cybercriminals and blackmailers pretend to be email services and tax refund services to gain access to users\u2019 email accounts. Also, they used Google cloud-based data storage services to hide their illegal content, while links from such legitimate domains are seen as trustworthy by both users and spam filters.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/blog\/PAM-vs-PUM\" target=\"_blank\" rel=\"noopener\">Privileged Access Management vs Privileged User Management: What\u2019s the Difference?<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Best practices for preventing human mistakes<\/h2>\n\n\n\n<p>Employee error avoidance is the best strategy for those who want to keep their critical data secure. The absence of immediate damage to your organization isn\u2019t a reason to leave your cybersecurity policy as is.<\/p>\n\n\n\n<p>The only way to mitigate human mistakes in cybersecurity is to use a complex holistic strategy for preventing insider threats and enhancing your cybersecurity.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.syteca.com\/wp-content\/uploads\/2023\/04\/how-to-prevent-human-errors.jpg\" alt=\"how-to-prevent-human-errors\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>By employing the following practices and solutions, you can effectively protect your company from employee security mistakes:<\/p>\n\n\n\n<p><span class=\"strong\">Update your corporate security policy<\/span>. Your security policy should clearly outline how to handle critical data and passwords, who can access them, which security and monitoring software to use, etc. Revise your security rules and check whether all current best practices are reflected in the document.<\/p>\n\n\n\n<p><span class=\"strong\">Educate your employees<\/span>. Make your employees aware of potential threats and explain how dangerous and expensive the consequences of their mistakes can be. You should educate your employees about risks such errors pose to the organization\u2019s security. Make sure everyone is familiar with the corporate security policy and is motivated to follow the rules.<\/p>\n\n\n\n<p><span class=\"strong\">Use the principle of least privilege<\/span>. The easiest and most reliable way to secure data access is to deny all access by default. Allow privileged access only when needed on a case-by-case basis. If users can only access data required for their work, you can prevent accidental data leaks and data deletion caused by employees who aren\u2019t supposed to work with certain sensitive data in the first place.<\/p>\n\n\n\n<p><span class=\"strong\">Monitor your employees<\/span>. User activity monitoring tools are needed to detect malicious activity and secure your system from data leaks and malicious attacks. The most reliable way to ensure accurate detection and prevention of security mistakes is by using <a href=\"\/en\/solutions\/monitoring-employee-activity\" target=\"_blank\" rel=\"noopener\">employee system monitoring software<\/a> such as Syteca.<\/p>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/blog\/4-ways-detect-and-prevent-misuse-data\" target=\"_blank\" rel=\"noopener\">4 Ways to Detect and Prevent Misuse of Data<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Making human errors visible with Syteca<\/h2>\n\n\n\n<p><span class=\"strong\">Syteca<\/span> is an <a title=\"insider threat\" href=\"\/en\/blog\/insider-threat-definition\" target=\"_blank\" rel=\"noopener\">insider threat<\/a> protection solution that ensures <a href=\"https:\/\/www.syteca.com\/en\/product\/user-activity-monitoring\" target=\"_blank\" rel=\"noopener\">user activity monitoring<\/a>, <a href=\"https:\/\/www.syteca.com\/en\/product\/identity-management\" target=\"_blank\" rel=\"noopener\">identity management<\/a>, and <a href=\"https:\/\/www.syteca.com\/en\/product\/privileged-access-management\" target=\"_blank\" rel=\"noopener\">privileged access management<\/a>. Packed with lots of useful features, Syteca gives businesses of various sizes and in various industries insights into what actions were performed by the user, what software was used, what data and websites were accessed, etc.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"\/en\/resources\/white-papers\/remote-employee-productivity-monitoring-with-ekran-system-white-paper\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.syteca.com\/wp-content\/uploads\/2023\/04\/Banners-REMOTE-EMPLOYEE-PRODUCTIVITY-MONITORING-04-1.jpg\" alt=\"Whitepaper on productivity monitoring\"\/><\/a><\/figure>\n\n\n\n<p>This approach makes any mistakes immediately visible, allowing you to react to them and prevent damage. By implementing Syteca into your cybersecurity strategy, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose the license that fits you best by picking the features that meet your specific needs<\/li>\n\n\n\n<li>Detect both malicious attacks and unintentional insider threats using built-in customizable alerts<\/li>\n\n\n\n<li>Tune in to live video streams of current sessions to immediately see what\u2019s happening<\/li>\n\n\n\n<li>Block users if needed<\/li>\n\n\n\n<li><a href=\"\/en\/product\/usb-blocking\" target=\"_blank\" rel=\"noreferrer noopener\">Block USB devices<\/a> upon connection to prevent users from accidentally infecting your system with malware<\/li>\n<\/ul>\n\n\n\n<p class=\"p-read-also\"><a class=\"read-also\" href=\"\/en\/solutions\/monitoring-employee-activity\" target=\"_blank\" rel=\"noopener\">Employee Monitoring with Syteca<\/a><\/p>\n\n\n\n<h2  class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Cybersecurity issues caused by human mistakes are usually less costly than data beaches due to malware. However, they still pose a serious threat to the security and availability of your sensitive data and business-critical resources.<\/p>\n\n\n\n<p>Knowing the four cybersecurity mistakes most often made by employees, you now know what to expect and how to avoid data loss and data compromise.<\/p>\n\n\n\n<p>By using Syteca, educating your employees, and efficiently enforcing a well-thought-out security policy, you can reliably prevent human errors. Request <a href=\"https:\/\/www.syteca.com\/en\" target=\"_blank\" rel=\"noopener\">a free demo or 30-day trial<\/a> to see how Syteca can enhance your business\u2019s cybersecurity.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employees occasionally make mistakes without realizing how dangerous they can be to the organization\u2019s cybersecurity. Human mistakes were the cause of 21% of data breaches in 2018, according to the 2019 Verizon Data Breach Investigations Report. Employees\u2019 cybersecurity errors can impede company operations or even affect the bottom line. Therefore, it\u2019s better for executives to [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":15806,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-14265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 4 Human Errors in Cyber Security | How to Prevent Employee Mistakes | Syteca<\/title>\n<meta name=\"description\" content=\"Human errors are a massive issue for cybersecurity. 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