Privacy Policy

What Personal Data we collect and how we use Personal Data

Based on your explicit consent, we collect Personal Data, including contact information (such as name, email address, your company name, your phone number) when issuing free serial keys to you for Syteca trial version or the online demo. When you give us your explicit consent, we store this data in reputable, regularly audited and regulation-compliant services, such as Mailchimp and Hubspot (collectively referred to as “Providers”, and each separately – “Provider”).

Please consider that if you purchase Syteca product through online store (such as Azure Marketplace, Amazon Web Services Marketplace, etc.) or our partner (collectively referred to as “Associates”, and each separately – “Associate”), collection and processing of your Personal Data will be performed on basis of the terms and conditions provided by corresponding Associate. We have no liability for any disagreement between you and Associate which may arise out of those terms and conditions.

Please note that when you purchase Syteca, some additional financial data is also collected (such as the payment card number, expiration date and security code). By default, Syteca Inc. does not directly collect or store your financial account data, but instead, we use a reputable company (Stripe) to collect and process your payment data and place your orders, unless the payment is performed on respective invoice, issued by Syteca Inc. or its affiliates. In this latter case use of such data is necessary for (a) the performance of a contract (namely, EULA) between you and Syteca Inc. or its affiliates (in particular in order to process the purchase of Syteca product and related services on a commercial basis), as well as (b) legitimate business interest of Syteca Inc. and/or its affiliates, specifically compliance with their legal obligations (for example, prevention of money laundering, performance of internal audit, etc.). If you purchase Syteca product through Associate, by default the payment will be carried out either directly to Associate on invoice, or through payment gateway, defined by corresponding Associate, unless the payment is performed through another means described above in this paragraph, in which case it will be explicitly clear to you. Your payment to Associate, as well as use of Stripe or payment gateway of Associate (collectively referred to as “Payment Gateways”, and each other – “Payment Gateway”) will be subject to your agreement with terms and conditions provided by corresponding Payment Gateway. We have no liability for any disagreement between you and Payment Gateway which may arise out of those terms and conditions.

We use the Personal Data we collect from you in connection with the processing of your orders, providing you with support (if you have purchased support), and delivering other information related to the product you have purchased, downloaded, or tried out. We may also collect Personal Data when you contact us with questions, comments or requests for information and we will use the information you provide in such communications to respond to you.

When you give us your explicit consent, we may use the Personal Data you provide when subscribing to the Syteca newsletter to periodically send you news, bulletins or other marketing information. You will have the option to opt out of receiving such information at any time by contacting us directly at [email protected] or through our Providers, following corresponding link, included in every newsletter you receive on our behalf.