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Case Study

Strengthening VDI Security and Insider Threat Visibility for a Government & Telecommunications Sector in the GCC

Industry

Government & Telecom

Location

GCC

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About

A highly regulated Government and Telecommunications organization in the GCC managing sensitive citizen data and critical infrastructure.
The organization operates a hybrid Virtual Desktop Infrastructure (VDI) environment across On-premises VDI and Cloud-hosted VDI on Microsoft Azure.

These VDIs are used to access regulated systems and mission-critical applications.

The challenge

The organization required strict control and visibility over user activity within VDI sessions.

Native VDI and OS logs provided limited insight into what users were actually doing once logged in. Users could access systems and perform actions that could:

Data exposure or exfiltration
Misuse of privileged applications
Unauthorized system changes
Limited visibility into user activity
Difficulty investigating insider incidents
Lack of audit-ready session evidence
Hybrid complexity across on-prem and Azure environments
High-density VDI usage

The result

With Syteca’s capabilities, the customer received:

100% visibility into user activity within VDI sessions
Faster insider threat investigations with clear forensic evidence
Improved compliance with national cybersecurity regulations
High availability and storage optimization for scalable growth
Audit-ready reporting and stronger regulatory confidence

Need to secure sensitive data from insider threats?

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