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Comprehensive User Session Recording Software

Monitor insider activity. Detect anomalies. Respond to incidents. ALL-IN-ONE

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Recording user sessions is a must in order to monitor user activity and protect against cybersecurity threats. It’s also a requirement for compliance with NIST SP 800-53, PCI DSS, HIPAA, and other security standards and laws. To make recording not only compliant but also efficient, you need a tool to record user sessions that:

  • Is easy to configure and use
  • Records as much data as possible
  • Uses disk space efficiently

With Syteca, you get a user session recording tool that complies with key cybersecurity requirements, meets all three of the criteria listed above, and records endpoint activity for users of any privilege level, at any location, and in any role.

Benefit from thorough session recording

Using Syteca as comprehensive sessions recording software, you can streamline most cybersecurity activities in your organization:

  • Review suspicious activity
  • Conduct internal and external audits
  • Collect evidence for forensic activities in case of a security incident
  • and more

Furthermore, using Syteca as software for recording user sessions is beneficial for the whole organization:

Key benefits of using Session Recording Software

Ensure compliance with IT-regulations

Get insights into employee performance

Be aware of user actions with sensitive data

Assess damage from security incidents

Monitor user activity with Syteca

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Record and review sessions in a couple of clicks

With Syteca, you can easily capture the user activity on any protected endpoint, whether it’s inside or outside your protected perimeter. The operating system used also isn’t important, since our comprehensive sessions recording tool supports a wide list of platforms.

You’ll get context-rich recordings of all activity on a user’s screen, coupled with useful metadata:

  • Keystrokes and clipboard data
  • Executed commands and applications
  • Opened files and folders
  • Visited URLs
  • Connected USB devices and more.

Reviewing these records is simple thanks to a built-in YouTube-like video player. You can search for a particular event by any piece of metadata, type of user action, or triggered alert. Here’s what this process looks like in the Syteca management tool:

Record sessions without interruptions

Tech-savvy users may try to disable or trick a user session recording solution if they need to do something against the rules. The Syteca Client is protected from such tampering.

Our software works at the driver level, which makes it impossible for a user to kill the program. The Syteca Client also has a built-in watchdog mechanism to prevent any meddling with the recording process.

Even if an endpoint loses its internet connection, Syteca keeps recording user activity and saves data locally in a protected format. Upon the next connection, the software synchronizes data with the server.

Syteca Session Recording

Can’t be stopped by a user

Works in offline mode

Store recorded data conveniently

For large organizations, allocating enough disk space for recording databases can be a challenge, especially since cybersecurity regulations demand storing session records for at least a year.

Many session recording solutions store their data in the form of plain screenshots or videos that take up too much space. In contrast, Syteca employs a data compression algorithm to compose a lightweight recording database.

Our solution creates a master image of the user’s screen and stores user actions in the form of deltas — changes between the master image and a new screen capture. This way, recordings don’t take a lot of drive space.

You can also configure Syteca to record only specific users, applications, and events instead of recording full user sessions of everyone in your organization.

Extra benefits of Syteca’s screen recording and playback

Syteca is much more than a user session recording software. It’s an insider risk management platform that provides you with all the means to detect, deter, and disrupt insider threats.

Data protection and compliance. Syteca provides you with all the instruments to establish a high level of protection for your critical data and demonstrate compliance with key IT security requirements.

Enhanced auditing and reporting. With a robust recording database, Syteca is perfect software for conducting swift user activity audits. Our solution also can generate a vast variety of scheduled and ad hoc reports on any event in your infrastructure.

Flexible licensing. Syteca offers a flexible and transparent licensing model with no hidden fees. And with floating endpoint licensing, you get even more freedom in managing your monitored endpoints.

Enterprise-friendly. With high availability, multi-tenancy, and integration with popular SIEM and ticketing systems, our platform is easy to implement even in large organizations that need to monitor thousands of endpoints.

Easy deployment. You don’t need to change your infrastructure or server configurations to deploy Syteca. In case you run into any troubles during deployment, you can check the knowledge base or get assistance from our support team.

Case studies

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Dowiedz się, w jaki sposób Syteca pomaga naszym klientom w ciągłym zapobieganiu zagrożeniom pochodzącym z wewnątrz.

4.7/5

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4.5/5

FAQ

  • Enhanced cybersecurity posture.  Session recording tools can secure your network against insider threats and reduce the risk of data breaches, PII compromise, and trade secret theft. User activity recording tools enable you to watch real-time and recorded user sessions to detect potential threats.
  • Legal compliance.  Session recording software can help you maintain legal compliance and defend your organization against litigation. For example, by deploying PCI DSS or HIPAA-compliant screen recording software, you can make sure your employees are following established policies and procedures. In addition, you can export recorded user sessions or their fragments for forensic investigation. 
  • Better employee productivity. User activity recording tools let you monitor your employees’ computer sessions to ensure that the resources of your staff are distributed appropriately. Moreover, employees are typically more attentive and focused when they are aware that their actions are being monitored.

Certain employees might perceive session recording software as an indication of distrust from their employer. You can mitigate this concern by conveying the importance of monitoring policies to your staff.

The legality of employing user session recording software mostly depends on local privacy laws and regulations, so it’s crucial to reference all applicable laws and regulations in your region before implementing user recording tools. In many countries, organizations are generally allowed to monitor their employees’ activities under certain conditions. 

For example, organizations in the US must follow the Electronic Communications Privacy Act (ECPA) and state laws related to digital privacy. Businesses in the EU and European Economic Area, in their turn, are subject to the General Data Protection Regulation (GDPR). 

Syteca offers GDPR-compliant user session monitoring to prevent legal issues. Thanks to monitored data anonymization, Syteca can pseudonymize all the personally identifiable information (PII). 

Each time a login is initiated by a user, the recording tool starts tracking user activity. Even if a user works with multiple monitors, the platform records logs and screen captures from all of them. 

In case the Internet connection is lost, Syteca keeps recording user activity and stores the monitored data locally until the connection is restored. Then, the software automatically sends the recorded data to the server.

The recorded data is saved in an easy-to-review and easy-to-search format. User activity records include launched applications, active window titles, URLs, text data (keystrokes, clipboard operations, or file uploads), USB connected, and alerts triggered (on various user activities).

You can configure Syteca to record only specific users or define how often user activity should be recorded.

By default, access to all monitored user activity data is limited to authorized personnel only. That could be:

  • Your IT security officers who are responsible for monitoring and analyzing employee activity 
  • Supervisors who need to make sure your employees are following established policies 
  • Auditors who conduct IT compliance reviews
  • Legal professionals who may need to review user sessions for an investigation. 

You should define clear policies for accessing recorded user session data and ensure all personnel dealing with recordings are trained properly and aware of their responsibilities.

Syteca’s user session recording software isn’t noticeable by users or other programs. It ensures non-disruptive processes due to lightweight software agents and a highly optimized data storage format, allowing you to maintain the performance of your IT ecosystem.

Syteca offers smooth integration with SIEM and ticketing systems to help you enhance your overall security posture with a centralized view of user activity and security events. In addition, Syteca can be integrated with Microsoft Power BI to gather data on your employees’ idle time, which applications they use, and the URLs they access.

Session recording software can help you detect and prevent insider threats, thus protecting your reputation, preventing financial losses, and avoiding regulatory compliance issues.

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