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GET
Get the ticket status
/ticket-status validates the ticket number a user entered at login. Syteca calls it with the sessionId from /connect and the ticketId the user provided. Your Bridge returns the ticket’s numeric status. The status values are:
This endpoint is shown for reference. There is no Syteca-hosted server to call, so no live request panel is available.

Query Parameters

sessionId
string
required

The session ID returned by /connect.

ticketId
string
required

The ticket number entered by the user at login.

Response

A JSON object including the ticket ID and status.

ticketId
string
Example:

"INC0012345"

status
number

0 = not found, 1 = active, 2 = closed.

Example:

1